Transparency First
We believe in clear, human-readable policies. If you have any questions about your data or our practices, don't hesitate to reach out.
Terms of Service
Last updated: April 2026
Welcome to the Vocal Nest terms of service page. Please read the following policies carefully. By using Vocal Nest, you agree to the terms outlined below.
1. Video Policy
1.1 Video Collection & Consent
Vocal Nest is a platform designed to collect video testimonials from willing participants. Every video collected through the platform is governed by the following principles:
- Informed Consent: Before submitting a video, every respondent is required to provide explicit consent, acknowledging that their recording may be used for promotional, marketing, or testimonial purposes by the campaign creator.
- Voluntary Participation: Video submission is entirely voluntary. Respondents may choose not to record or to retake their response at any time before final submission.
- No Coercion: Campaign creators must not coerce, mislead, or pressure respondents into recording a testimonial.
1.2 Video Ownership
- Respondent Rights: Respondents retain the intellectual property rights to their likeness and spoken content. By submitting a video, they grant the campaign creator a non-exclusive, royalty-free licence to use the recording for the purposes stated in the consent form.
- Campaign Creator Rights: Campaign creators have the right to use, display, embed, and share submitted videos in accordance with the consent given by the respondent.
- Platform Rights: Vocal Nest does not claim ownership of any video content uploaded through the platform. Videos are stored solely for the purpose of delivering the service.
1.3 Video Storage & Retention
- Videos are stored securely in Firebase Cloud Storage with encryption at rest and in transit.
- Campaign creators may delete individual video responses at any time from their dashboard.
- If a campaign is deleted, all associated video files are permanently removed within 30 days.
- Respondents may request deletion of their video by contacting the campaign creator directly or by emailing hello@parkcreative.nz.
1.4 Prohibited Video Content
The following types of content are strictly prohibited:
- Content that is defamatory, abusive, hateful, or discriminatory.
- Content that contains nudity, violence, or graphic material.
- Content that infringes on the intellectual property rights of any third party.
- Content that is illegal or promotes illegal activity.
Vocal Nest reserves the right to remove any content that violates these terms without prior notice.
2. Terms of Use
2.1 Acceptable Use
By using Vocal Nest, you agree to:
- Use the platform only for lawful purposes.
- Not attempt to gain unauthorised access to any part of the service.
- Not upload or distribute malicious software, spam, or harmful content.
- Respect the privacy and rights of respondents and other users.
2.2 Account Termination
Vocal Nest reserves the right to suspend or terminate accounts that violate these terms, with or without prior notice.
2.3 Limitation of Liability
Vocal Nest is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
3. Changes to This Policy
We may update these policies from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
4. Contact Us
If you have any questions about these policies, please contact us:
- Email: hello@parkcreative.nz
- Website: parkcreative.nz